Course fee:Â R5 061.00
Deposit: R1 771.35
Monthly instalment: R548.28
Payment duration: 6 months
Study duration: 8 months
Receptionist
R5 061.00
The business duties of a receptionist may include answering visitors’ enquiries and its products or services, directing visitors to their destinations, sorting and handing out mail, and answering incoming calls on multi-line telephones.
 Distance learning |
 Start anytime |
 Study duration (Months) |
 Study material & shipping |
 Dedicated support team |
 Certified by Optimi College |
- Course Fee
- About the Course
- Admission Requirements
- Accreditation Status
- Assessment Details
- What to Expect
- Brochures
- Enquire now
Course code: C01025
Subjects:
Introduction to Computers
Getting To Know PCs and The Windows 8 Interface
Using Modern Apps And Navigation Features
Working With Desktop Applications
Using Internet Explorer 10
Customizing The Windows 8 Environment
Using Windows 8 Security Features
Organisational Communication
Communication Basics
Leadership And Motivation
Relational Context And Organizations
Technology In The Workplace
Context, Stress And Managerial Tools
Innovation And Change
Power, Politics, And Diversity
Excellence in Service Basic
Customer Service Fundamentals
Customer Service Skills
Customer Management
Customer Communication
Telephone Courtesy and Customer Service
Quality Customer Service
Proper Telephone Skills
Understanding Customer Needs
Managing The Customers Perception
Academic grade:Â No minimum school pass requirements or formal prerequisites.
Language:Â Proficiency in English.
Equipment:Â Access to a PC or laptop with a reliable internet connection to submit assignments on the Online Classroom.
Effort:Â Self-paced learning.
Course type:Â Short course
Certification: Certificate confirming course completion.
Certification issued by: Optimi College
Assessment information:
Completed assignments are uploaded to the Optimi College Online Classroom for marking by our assessor. Students are required to submit the following number of assignments per subject:
-
-
- Introduction to Computers: 3
- Organisational Communication: 2
- Excellence in Service Basic: 1
- Telephone Courtesy and Customer Service: 1
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Dedicated support team
We understand that students may require guidance and support to navigate the learning journey, and our Client Services team is always ready to assist them in every possible way. Our team is readily available during office hours and can be contacted via email, phone, WhatsApp and social media.
Orientation session
The virtual orientation session will set you up for academic success and assist you in your transition to distance and digital learning at Optimi College. The aim of this session is to give you information about your course and also answer frequently asked questions.
Online classroom access
The Online Classroom is easily accessible from your cell phone or PC. You have access to a range of resources and facilities, designed to support your learning journey. You can also submit assignments on the Online Classroom. Managing your assignments is simple, fast, and reliable.
Study material and courier delivery included
Our study material and textbooks are included in the total course fee, so you do not have to worry about sourcing your own textbooks. We will send you all the necessary study material to complete the course. Material is sent via courier, at no additional charge when you reside in South Africa!
Secretarial and Personal Assistant
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